Quality

Quality is one of Transdev's core values and we believe quality to be a precondition for a sustainable public transport system.

The Transdev Quality Label

Transdev Group, as part of its corporate plan, has developed a unique quality certification process based on clearly defined, measurable criteria which cover all of its operations. The Transdev Quality Label is an integrated Quality Management System.

In 2005 in a "first" for the public transport sector, the quality and the impartiality of the certification process was officially confirmed when it was awarded ISO 9001 certification.

In the UK, all our operating companies have received accreditation under the Transdev Quality Label.

Delivering Quality by Working Together

Developing a quality product is a priority for Transdev, and this is reflected in our UK operations. Our operations have consistently delivered high performance working in partnership with Transport for London (TfL) and in our deregulated subsidiaries.

We are clear that it is quality, both in terms of service reliability and passenger experience, that ultimately leads to increasing patronage and a modal shift from cars.